QAlert, Other Systems Will Provide COVID Data for Analysis in Thornton, CO
In Thornton, CO, the stay-at-home order has been extended to May 8. Although schools in Colorado remain closed through the remainder of the 2019-2020 academic year, some non-critical businesses may…
Read More » Somerville, MA, Adds Response Team and Special QAlert Reports During Pandemic
In Somerville, MA, the 311 call center has special experts working daily to assist residents during the COVID-19 pandemic. From an April 10 article in the Somerville Times: “The COVID-19…
Read More » At 3:11 p.m. on 3-11, Manatee County Opens 311 Center
Welcome to the QScend Community, Manatee County, FL! In the news today, is the Manatee County, FL, new 311 call center. Here’s a sampling of the coverage. From the Sarasota…
Read More » IN THE NEWS: “Just Go on the iReport App”
The mayor of Connecticut’s Brass City wanted to improve his citizens’ experience with city hall and he knew technology would be the key. Mayor Neil O’Leary directed the Waterbury, CT,…
Read More » CLIPPED: We’re Already Using the Data
It didn’t take long for QAlert to have an impact in Revere, MA. Mayor Brian Arrigo told the Daily Item newspaper last December that, after just one year, Revere 311…
Read More » CLIPPED: Oxford’s 311 Line is One-Stop Shop
Many of us remember visiting the “Five-and-Dime”, the local store where you could get everything you need in one stop. You didn’t have to spend the day hopping from place…
Read More » CLIPPED: Keeping Edison Safe and Healthy
One of the fastest growing municipalities in New Jersey, and birthplace of inventor Thomas Edison, city employees of Edison, NJ, enter dozens of new requests for service into QAlert every…
Read More » CLIPPED: 14 Ways to Say “Can I Help You?”
In Somalian, it’s “Maku caawin karaa?” In French, it’s “Puis-je vous aider?” Not everyone who calls Pittsburgh’s 311 non-emergency response line can understand the phrase, “Can I help you?” Yet…
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